Shipping & returns
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Shipping Rates
| Delivery service within US | Shipping time | Order Subtotal | Flat Rate |
|---|---|---|---|
| Economy (UPS/USPS) | 3-6 business days | N/A | $5.50 |
Order Processing Times
| Delivery Service within the US | Must be place by: | Will be shipped: |
|---|---|---|
| UPS/USPS | 5pm (Arizona Time) | 2nd Business Day |
Heat Sensitive & Perishable Products
Heat sensitive and perishable items may need special shipping considerations. We recommend shipping all heat sensitive items Monday–Wednesday using our 1-Day shipping service. (Tinctures being mailed during summer months)
Returns & Exchanges
Please adhere to the following guidelines when requesting a return:
All claims of damage or shortage must be made within 3 business days of receipt of goods.
Returns are not allowed for heat sensitive and perishable items that are not shipped with our 1- Day shipping service.
All returns may be subject to a handling fee. Authorized returns must be received within 14 days of authorization.
To initiate the return process, you must call (833) 2-ReLeaf for return authorization.